This week I saw my co-worker Sarah practice her talk for WordCamp Asheville, “DIY User Testing“. Although it’s a practical talk – she told me she hopes people walk out thinking, “I can do that, I can do that right now,” – what I loved about it is that at the core of it is why you should “do that”.
It’s all about compassion for the end user, something that all three of us on our dev team have in common, and it’s one of the things that ties us together as a group.
[User requests feature already in product]
Junior dev: “lol dumb user”
Staff dev: “Closed – fixed”
Senior dev: <opens usability bug>
— Vicky Harp (@vickyharp) May 27, 2016